Our service:

You will find informative and useful services for your questions on anything to do with my Ravensburger here. And of course, should you have any other questions, our Service Center is available to you at any time.


General terms and conditions www.myRavensburger.com

You will find the General terms and conditions for our online shop at www.myRavensburger.com



Data privacy

Ravensburger takes the protection of your personal data very seriously indeed. We want you to know when we will be saving what information and how we use it. The following explanation tells you how we make sure that your personal details are safe.


FAQs about the my Ravensburger Puzzle

Find the answers to the most frequently asked questions on issues such as:
Image quality and image files
Order and payment options
Shipping and delivery


Bonus scheme: Ravensburger Points

As a THANK YOU for shopping in the Ravensburger on-line shop, you will be rewarded with Ravensburger Points every time you make a purchase. With as little as 50 Ravensburger Points, you will automatically be sent a voucher worth €5.



Questions? Requests? Problems? - Find the answers fast.
Please use the contact form below to email us.
We do our best to answer any queries in a few days.
You might even find the answers in our help section.



Customer information

This page contains detailed information on the following items:
Company identity
Making a contract
Customer services



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