You can pay optionally by SEPA direct debit (only in Germany), pre-payment or by credit card (MasterCard / Visa) or – if you have a PayPal account – via PayPal.
A SEPA core direct debit mandate can only be granted if the ordering party is also the customer. The period allowed for the advance information about due date, exact payment amount, creditor identification number, and mandate reference is 5 bank working days.
Vouchers (see also No. 12 of these Terms and Conditions) can only be bought with a credit card.
In addition, the following customers in Germany and Austria can pay against issue of an invoice: official agencies and authorities, kindergartens, day-care centres, schools, charities, public-law corporations and companies. However, these customers must first receive an approval from our Service Department (register at: firstname.lastname@example.org
Payment is due on receipt of the invoice.
To cover the credit risk, we must reserve the right to perform the delivery you have requested only against cash payments by credit card or advance payment, according to your creditworthiness.
In the case of payment by direct debit transfer, the amount is charged to your bank account within one month of receipt of your order. In the case of payment by credit card, the amount is charged after dispatch of the goods to you.
If you select the payment option of advance payment, we notify you of our bank details in the order confirmation and deliver the goods after receipt of the payment.
Quote the order number and customer number stated in the order confirmation as the “Purpose” of the payment. In this case, the invoice amount must be paid within 4 days by bank transfer. If the invoice amount has not been paid in to the stated account after 10 days, the order is automatically cancelled.
In case of default of payment, interest is charged on the purchase price at a rate of 5 % above the base interest rate. We reserve the right to provide evidence of and enforce higher damages due to default.